01About these terms
These terms apply when you use clannco.com (the “website”) or engage Clannco (“Clannco”, “we”, “us”) to design, build or run AI automation, CRM, website or digital marketing systems for your business (the “services”). By using the website or accepting a proposal from us, you agree to them.
Each engagement is also described in a written proposal or agreement. Where that document and these terms differ, the proposal or agreement applies.
02Using this website
The information on this website is general. It describes what we build and how we work, but it is not a quote, a guarantee of results, or professional advice for your specific situation.
- You may browse, share and link to the website for any lawful purpose.
- You may not copy the website’s design, text or code for commercial use, attempt to disrupt it, or use it to send spam or malicious content.
- We may update, change or temporarily remove any part of the website without notice.
03Enquiries and proposals
When you send an enquiry through a form, WhatsApp, email or phone, we use the details you give us to reply and to understand what you need. Sending an enquiry does not create an obligation for either side.
If we both want to proceed, we send a proposal that sets out the scope, timeline, price and payment terms. Work starts only after you accept it.
04Scope of services
We build what the accepted proposal describes. Requests outside that scope — new workflows, integrations, pages or features — are treated as changes, and we will confirm any effect on price or timeline before doing the work.
Timelines are estimates based on receiving what we need from you on time. Delays in content, access or approvals can move them.
05Fees and payment
Prices, payment schedules and any ongoing fees are set out in your proposal. Unless it says otherwise, invoices are due on the date shown on them, and we may pause work on an engagement while a payment is overdue.
Prices shown on the website are starting points for the product described and may change; the price in your accepted proposal is the one that applies.
06Your responsibilities
- Give us accurate information about your business and the content, logins and access we need to deliver the work.
- Make sure you have the right to use any material you provide, such as photos, logos, customer data and text.
- Use the systems we deliver lawfully, including the rules on messaging, marketing and customer data that apply to your business.
- Keep your own account credentials secure once systems are handed over.
07Third-party platforms
Our systems often run on or connect to services owned by other companies, such as Google, WhatsApp, Telegram, Instagram, Facebook, TikTok, Zapier and CRM providers. Your use of those services is governed by their own terms, pricing and policies.
We are not responsible for changes, outages, account restrictions or fees imposed by those providers, although we will help you respond to them where we can.
08No guaranteed outcomes
We work to improve your visibility, response times and operations, and we share honest expectations up front. We cannot guarantee specific search rankings, map positions, numbers of reviews, leads, bookings or revenue, because these depend on factors outside our control.
09Ownership and intellectual property
Once the relevant fees are paid in full, you own the deliverables we create specifically for you, such as your website content, designs and configured workflows.
We keep ownership of our pre-existing tools, templates, code libraries, methods and know-how, and grant you the right to use them as part of your deliverables. The content and design of this website belong to Clannco.
10Confidentiality and data
We treat information about your business and your customers as confidential and use it only to deliver and support the services. We do not sell it.
Enquiry forms on this website are delivered to us through a third-party form service. If an engagement involves processing your customers’ personal data, we will agree how that data is handled as part of the engagement.
11Limitation of liability
To the extent the law allows, Clannco is not liable for indirect or consequential losses, such as lost profits, lost data or lost business opportunities. Our total liability for any engagement is limited to the fees you paid us for that engagement.
Nothing in these terms limits liability that cannot be limited by law.
12Ending an engagement
Either side may end an engagement as set out in the proposal. If it ends early, you pay for work completed up to that point, and we hand over the deliverables that have been paid for.
13Changes to these terms
We may update these terms from time to time. The version on this page applies from the date shown at the top. Changes do not affect an engagement already agreed in writing unless both sides agree.
14Contact
Questions about these terms? Email sales@clannco.com, call +91 89688 06535, or message us on WhatsApp.